Returns & Exchanges
We want you to be fully satisfied with your dark fashion staples; if your order isn't the perfect fit, you can return unworn items with original tags within 30 days of delivery. Please note that certain clearance items and intimate apparel are final sale and cannot be returned.
Start Your Return
Visit our online return portal and enter your order number and zip code to select the items you wish to send back.
Pack Your Items
Place the items in their original packaging with all TRIPP NYC tags attached and include the provided packing slip.
Ship It Back
Affix the prepaid shipping label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the return, your refund will be processed back to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing